Category Archives: Frequently Asked Questions

Here you can find helpful answers to some of the most frequently asked questions. If you have any suggestions for us, please email us at epps.ac@utdallas.edu.

How To Setup The EPPS Network Printers on a Personal Computer (Windows 10)

The EPPS network copiers can be set up on a personal computer, these instructions assume Windows 10, and you must be on the UTD network. If you use MacOS, instructions are here. Download Drivers First you must download the drivers … Continue reading

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How To Setup “Locked Print” On The EPPS Network Printers

The EPPS network copiers now use a feature called “Locked Print” that holds your print jobs at the copier until you go to the machine, login with your Comet Card or User ID and Password (this is not your UTD … Continue reading

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Setup a rule in Outlook to delete or sort email from someone

Sometimes it may become necessary to automatically delete (or sort) emails from specific people. In cases like this, the easiest method is to create a rule or filter in your email client. This can be done in all major email … Continue reading

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How To Use The EPPS Computer Labs

This document gives instructions on using computers in the School of Economic, Political and Policy Sciences computer labs at GR3.206, GR3.402 and GR3.602. Availability The labs are all periodically used for class instruction. Check the schedule to determine if a … Continue reading

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How To Setup The EPPS Network Printers

There are several network printers which EPPS faculty, staff, lecturers and teaching assistants may use. To use them, you must have a valid copy code. To install them, just follow these steps: Identify which printer you want to install. Here … Continue reading

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How to Setup and Use the Firefox Web Browser

Firefox is an alternative web browser that works on Windows, Mac OS X, Linux, and other operating systems. There are varying reasons as to why you would want to install another web browser, ranging from security to customization. Even if … Continue reading

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How To Setup A Personal Webpage

This document gives general instructions on creating a webpage on the UTD web server. It requires the followings: Current UTD NetID Microsoft Word WinSCP Software package 2 and 3 are available to UTD EPPS students at the computer labs. You … Continue reading

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How To Send A Request For Remote Assistance

To send a request for remote assistance in Windows XP, please follow these steps: Prerequisites: Windows XP, working network connection and web browser (IE or Firefox). 1) Go to Start -> Help and Support 2) Click “Invite a friend to … Continue reading

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How To Obtain Your Computer’s IP Address

Windows To get your machine’s IP address, open Network Connection in Control Panel and click on Local Area Connection. Click on the Support tab, which lists out the IP Address and other addresses: You may also click on the Details … Continue reading

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How To Install UTD’s VPN Client

Notice: UTD discontinued the previous VPN solution outlined here. For instructions on how to use the new VPN service, please see the official OIT page: http://www.utdallas.edu/oit/vpn/.

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